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Service philosophy
Respecting customers, understanding customers, and creating value for customers are our service tenet, and it is our service philosophy to solve problems for customers with all our heart and soul. We must use "heart" to communicate and "heart" to serve.
Caring and loving
From the customer's point of view, grasp the customer's mood and needs, and be anxious for the customer's urgency; think of the problem for the customer in advance, deal with the problem in the embryonic state, and prevent the expansion of the problem.
Sincere and attentive
See customers as their own food and clothing parents from the heart; be meticulous and considerate to customers, do some practical things for customers, and let customers feel the importance of your existence.
Heart and Perseverance
Treat and complete every work and service with heart, and make every consultation request, report, complaint, etc. of the customer be settled everywhere, and everything is managed; regard service as a career, quality as life, and persevere.
Sales lead the market, service creates value
Pre-sale
(1) Provide customers with complete product introduction and selection materials.
(2) According to the actual needs of users, guide customers to choose suitable equipment models.
(3) Exclusive equipment can be designed and manufactured according to the special requirements of customers.
 
On sale
(1) Strict inspection before the product leaves the factory.
(2) According to the contract time, the subject matter will be delivered on time.
(3) Assign dedicated after-sales technicians to guide customers on site installation.
(4) Debug and test run the equipment.
(5) Assist in training operators to be familiar with equipment operating conditions, maintenance, repairs, and maintenance.
 
After sale
(1) Strict inspection before the product leaves the factory.
(2) According to the contract time, the subject matter will be delivered on time.
(3) Assign dedicated after-sales technicians to guide customers on site installation.
(4) Debug and test run the equipment.
(5) Assist in training operators to be familiar with equipment operating conditions, maintenance, repairs, and maintenance.